New Outlook Integration Solution Available from MasterControl

SALT LAKE CITY, UT, USA – November 6, 2008 – MasterControl Inc., a leading provider of GxP process management software solutions, today announced the release of the MasterControl Outlook E-mail Integration™ solution. The new e-mail integration product allows everyday and infrequent users alike to access MasterControl tasks from any HTML e-mail client, including Microsoft Outlook®.

“The MasterControl e-mail interface enhances efficiency by providing quick connections via a familiar tool that is used by all employees,” said Lane Hirning, MasterControl Senior Product Manager, Pharmaceutical Industry Expert. “Executives and managers can complete critical approvals using the same application they are already working with all day, every day. Even infrequent MasterControl users can stay in the loop knowing that the e-mail integration will keep them connected to the process as well.”

MasterControl is integrated into corporate environments where e-mail is a vital aspect of daily activities. The MasterControl e-mail interface allows users to complete most tasks entirely from their e-mail client, which makes tasks like approvals or process data entry easy to complete. Other complex tasks have links directly to the task in MasterControl, simplifying navigation through the system to find the tasks. Not limited to working only with Outlook, the integration product works universally with any HTML e-mail client, including Google Gmail, MSN Hotmail, and more.

The Outlook E-mail integration is so easy to use that employees can start producing before they are even trained on MasterControl’s full capabilities. Task lists can be set to appear as messages in users’ inboxes and users can even reset passwords directly from their e-mail.

Other features and benefits of the Outlook E-mail Integration solution include:

  • A familiar, modern interface that is intuitive and user friendly
  • Faster access to MasterControl than otherwise possible
  • Everyday users can perform a variety of MasterControl actions with a single mouse click from within their e-mail interface
  • Tasks can be performed without an extensive knowledge of MasterControl
  • Web-based system
  • Assured compliance for companies doing business in regulatory environments

MasterControl also improves employees’ access to training tasks: Users can conduct a variety of training activities directly from their e-mail, such as viewing training instructions and related information, accessing documents associated with particular courses, and signing off on training tasks. In addition, the MasterControl interface provides a quick, direct link to forms. When users sign off after forms are complete they are immediately returned to their e-mail program. For most users, the new e-mail interface will quickly become their gateway into MasterControl, keeping them working efficiently and maintaining the flow of processes throughout the organization.

About MasterControl Inc.
MasterControl has been at the forefront of providing document management and GxP process solutions to life sciences companies since 1993. Hundreds of companies around the world rely on MasterControl to automate and effectively manage document control, change control, audits, BOMs, corrective/preventive actions (CAPA), training, nonconformance disposition, customer complaints, and other GxP processes. The MasterControl solution is easy to use, deploy, validate, and maintain. MasterControl incorporates industry best practices for automating and connecting every stage of the product development cycle, while facilitating regulatory compliance with requirements such as ISO standards, FDA regulatory requirements, and similar regulations. By combining an integrated platform with a continuum of risk-based software validation products and services, MasterControl drives down the total cost of ownership and enables customers to extend their investment across the enterprise. For more information, visit the MasterControl website or call 800-825-9117.