Our System - for Small Businesses

The MasterControl™ integrated quality management suite is a configurable, off-the-shelf, and easy-to-use software solution that facilitates FDA and ISO compliance for small companies. MasterControl automates, streamlines, and effectively manages document control, change control, training management, audits, corrective/preventive action (CAPA), customer complaints, and other forms-based quality and business processes under a single Web-based platform.

There are three key factors that make MasterControl an ideal solution for small companies in regulated industries:

Compliant.

MasterControl is designed not only to help companies attain compliance, but to sustain it year after year by: (1) automating and streamlining quality processes to make the compliance environment simpler; (2) providing advanced capabilities that anticipate, if not eliminate, common quality issues that cause noncompliance; and (3) optimizing quality processes to promote efficiency and reduce overall cost of compliance.

Connected.

MasterControl connects people, processes, and data for a holistic quality management. This connectivity gives managers the ?big picture? ? allowing them to view and monitor the entire quality system to continuously improve it and to proactively reduce, if not prevent, quality problems that could lead to product recalls, returns, waste, and rework.

For FDA-regulated companies, MasterControl's integrated solution also means system validation can be performed just once.

Complete.

MasterControl offers robust software, plus the appropriate tools and services necessary for successful implementation and validation, including:

• Continuous Validation: For FDA-regulated companies, MasterControl offers a ?continuous validation? approach that dramatically cuts the time, pain, and cost of validating a system. MasterControl's continuum of products and services address different validation needs based on individual risk assessment.

• Product Training: MasterControl's Professional Services team has developed a comprehensive training program that serves as a foundation for successful project implementation and helps companies realize software ROI faster. The team conducts training at MasterControl's state-of-the-art Training Center in Salt Lake City and also at customers' facilities.

• Technical Support: Choosing MasterControl means getting the necessary technical support to ensure project success. MasterControl offers the expertise, infrastructure, and flexibility to meet every customer's needs, from initial installation to regular maintenance.